After-Sales & Warranty Policy
WarrantyStandard series are warranted for 24 months from shipment; automotive and industrial grade products carry extended warranty up to 36 months as…
Warranty
Standard series are warranted for 24 months from shipment; automotive and industrial grade products carry extended warranty up to 36 months as agreed in the contract. Warranty covers material and workmanship defects under normal application conditions.
Claim handling
Report any quality issue within 30 days of receipt with batch codes, test data and photos. We will respond within 24 hours with a preliminary analysis and issue an 8D report within 7 working days after samples are received.
Return & replacement
Confirmed defective goods are replaced free of charge or credited, including freight. Custom-made items are non-returnable unless defective.
Technical support
Free selection support, cross-reference to major brands, application review and on-site / online technical training.
Dernière mise à jour: 2026-09-24